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SLOs and Alerts

Indicators, targets, error budgets, burn-rate alerting, what an alert must contain, and who gets woken up.

10 lessons · about 85 minutes

What you'll go through

  • 01The CPU alert fired and nobody cared8 min
  • 02Picking the one number that says whether it works8 min
  • 03100% is the wrong target, and not by a little9 min
  • 04How much you are allowed to break this month9 min
  • 05Half the budget gone in an hour9 min
  • 06The alert that fires every night and gets acknowledged in its sleep8 min
  • 07Woken up by a message that explains nothing8 min
  • 08Not everything deserves a phone call at four in the morning8 min
  • 09The dashboard you can read in ten seconds8 min
  • 10Putting an SLO on a real service, end to end10 min